Effective Date: August 1, 2025 Applies To: Orders placed through https://bamim.shop are for delivery worldwide.
Our Commitment to Transparency
We have developed this policy to ensure that you are fully informed of our return and refund procedures. This policy is designed to meet Google Merchant Center standards and to protect our worldwide customers.
14-Day Return Policy
If you’re not satisfied with your purchase, you may request a return within 14 days of delivery.
To be eligible for a return:
- The product must be unused and in its original packaging.
- You must request a return via email: info@bamim.shop.
- Return shipping costs are the customer’s responsibility, unless the item is defective or incorrectly shipped.
Return Address: BAMIM VIA ROMA 57, 74026 PULSANO (TA), Italy
How to Request a Return
Please email us at info@bamim.shop with:
- Your order number.
- The reason for the return.
- Clear photos of the item (if it is damaged or defective).
We will respond within 24–48 hours with instructions and a Return Authorization Number (RMA) if your request is approved. Items returned without prior authorization will not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or sent in error. If the product is damaged or incorrect, we will send a prepaid return shipping label. We do not charge restocking fees.
Damaged or Incorrect Items
If your order is:
- Damaged during delivery.
- Contains the wrong item.
- Defective upon arrival.
Please email us immediately at info@bamim.shop with photos and a description. We will send a replacement free of charge, or you may opt for a full refund.
Exchanges
We only offer exchanges for:
- Damaged or defective items.
- Wrong size or color.
- Incorrect product received.
To request an exchange, contact us via:
- info@bamim.shop
- +39 324 901 1197
Refunds
Once your return is received and inspected:
- We’ll notify you via email about the status of your refund.
- If approved, a refund will be issued to your original payment method.
- Refund processing time: 5–7 business days.
Note: Original shipping fees are non-refundable unless the return is due to our error.
Delayed or Missing Refunds
If you haven’t received your refund:
- Check your bank account again.
- Contact your credit card provider – it may take a few days to post.
- Contact your bank – processing delays may occur.
If you’ve done all of the above and still haven’t received your refund, please contact us at:
- info@bamim.shop
- +39 324 901 1197
Additional Notes
- Depending on your location, the time it takes for exchanged items to reach you may vary.
- We do not accept returns beyond 14 days from delivery unless otherwise stated.
- Any promotional or free items returned without the original qualifying product may result in refund adjustments.
COMPANY INFORMATION
Business Name: FAST & SOLVING SOCIETA’ A RESPONSABILITA’ LIMITATA SEMPLIFICATA Brand Name: BAMIM Operating Entity: BAMIM operates under FAST & SOLVING SOCIETA’ A RESPONSABILITA’ LIMITATA SEMPLIFICATA, a company registered in Italy. Registered Address: VIA ROMA 57, 74026 PULSANO (TA), Italy VAT Number: 03452710738 Business Registration Details:
- Registration Number in the Business Register (REA): TA – 256665
- Chamber of Commerce, Industry, Crafts and Agriculture of BRINDISI – TARANTO
Contact Information:
- Phone: +39 324 901 1197
- Email: info@bamim.shop
Business Hours:
- Monday – Friday: 08:30 – 20:00
- Saturday – Sunday: Closed
We are an Italy-registered business operating remotely from Italy.
